Free shipping over $150   |   For current turnaround times CLICK HERE

SHIPPING & TURNAROUND TIMES

 

CURRENT TURN AROUND TIME

Our current making time is approx 7-10 business days for custom orders.

Please note all non custom items (natural wall scripts, birth announcements etc) will ship within 2 business days. 

 

SHIPPING INFO

Please note, due to COVID 19 we can no longer send to some countries.  We can still send to the US, UK, Ireland and New Zealand.  All posts are experiencing delays.

THERE MAY BE SIGNIFICANT DELIVERY DELAYS WORLDWIDE DUE TO COVID-19

♥ Domestic orders sent via Australia post.  Standard free shipping usually takes approx 3-7 business days to arrive (plus making time). Currently due to COVID 19 this could be longer.

♥ Express post is overnight to 90% of Australia. Currently due to COVID 19 this could be longer.

♥ Whilst International orders are tracked, we cannot provide tracking details at time of shipping. These are made available to us once your order reaches the country of destination. International shipping usually takes around 3 weeks, however can be up to 5 weeks.

♥ Express shipping is available at checkout as an upgrade

RETURNS, EXCHANGES AND REFUNDS

Timber Tinkers takes no responsibility for lost or damaged mail once it has left our care. We do not offer refunds or exchanges on personalised and custom orders. Every item is handmade and lots of love and care goes into creating and packaging your orders and each item is inspected thoroughly before it’s sent.

 

I confirm that any spelling errors are my responsibility.